Privacy Policy
This privacy policy outlines how Pixel Sur Creative Studio collects, uses, maintains, and discloses information collected from users of our online platform and services.
Pixel Sur Creative Studio is committed to protecting your privacy. We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation.
Information Collection
We may collect various types of information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, or interact with other activities, services, features or resources we make available on our online platform. The information we collect may include:
Personal identification information: Name, email address, phone number, etc., provided directly by you.
Technical information: Information about the device you use to access our site, browser type, IP address, operating system, and similar information collected automatically.
Usage data: Information about how you use our site, such as the pages you visit, the time spent on those pages, and other statistics.
Payment information: Details related to transactions conducted through our service (though we typically rely on secure third-party payment processors and do not store full payment card details ourselves).
We collect this information for purposes such as:
- To provide and maintain our services.
- To process transactions and manage orders.
- To improve our online platform and tailor the user experience.
- To communicate with you about your account, services, or inquiries.
- To fulfill legal obligations.
- To protect the security and integrity of our services.
We collect information you voluntarily provide to us directly and automatically through your use of the service.
Information Usage
We use the collected information for various purposes related to providing and improving our services, communicating with you, and ensuring the security of our online platform. We process personal data only when we have a valid legal basis to do so, such as your consent, the necessity of processing for a contract with you, compliance with a legal obligation, or our legitimate interests.
Data Sharing
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission or it is otherwise necessary for the provision of our services.
We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Data Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
In accordance with applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete personal data.
- The right to request erasure of your personal data where there is no longer a lawful basis for processing.
- The right to object to the processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to data portability.
- The right to withdraw consent at any time where consent is the basis for processing.
To exercise these rights, or if you have questions about this privacy policy, you can contact us at the physical address provided below. You also have the right to lodge a complaint with a supervisory authority if you believe we have not complied with applicable data protection laws.
Cookies
Our online platform may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Third-Party Websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Contacting Us
The data controller responsible for your personal data is:
Pixel Sur Creative Studio
835 Calle Defensa, Floor 3, Suite 301
Buenos Aires, Ciudad Autónoma de Buenos Aires, C1065 AAN
Argentina